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Knowledge base
Video Training
Lightning Modules
12
Where'd my stuff go?
Assets Webinar: Managing your Assets in Lightning
Work Orders in Lightning Webinar
PMs and Establishing Your Maintenance Plans Webinar
Lightning Work Requests Webinar
View all 12
Mobile Apps
4
Classic Mobile App
ManagerPlus Mobile Overview - A ManagerPlus Cloud Webinar (Duration 43:42)
ManagerPlus Mobile - A Cloud Classic Webinar
Lightning Work Companion App
Alerts & Notifications
1
Using Notify - A ManagerPlus Cloud Classic Webinar
BI (Business Intelligence)
2
Overview of MangerPlus Bi - A ManagerPlus Cloud Webinar (Duration 33:25)
BI: Business Intelligence
Cloud Classic
13
Assets (Classic) - Creating Assets Effectively
Creating Work Requests - A ManagerPlus Cloud Webinar (Duration 27:52)
Managing Work Requests - A ManagerPlus Cloud Webinar (Duration 26:40)
Budget Options - A ManagerPlus Cloud Webinar (Duration 22:11)
Default Budgets - A ManagerPlus Cloud Webinar (Duration 26:38)
View all 13
Knowledge Base
Live Training Webinar Registration
1
Lightning Training Webinars
Assets
15
Creating a New Asset
Creating a Work Order from the Asset Screen
Managing an Attachment on an Asset
Managing Images on an Asset
Filtering Groups on an Asset
View all 15
Budget Accounts
6
Budgets & Budget Accounts
Creating a Budget (formerly Budget Group)
Creating a Budget Account
Editing Budget Accounts
Budget Planning
View all 6
Bi (Business Intelligence
11
Creating an Advanced Report
Creating an Express Report
Creating an Express View Report
Copying a Report or Dashboard
Standard Business Intelligence Report
View all 11
Connectors
9
What is a Connector and How Do They Work
Zonar
ClearPath GPS
GEOTAB
GPS Insight
View all 9
Cycle Count
2
Completing a Bulk Import Cycle Count
Completing a Manual Cycle Count
Employee and User Management
9
Creating and Editing Users/Employees
Creating an Employee Record
Managing Attachments and URLs on an Employee Record
Managing Images on an Employee Record
Managing Notes on an Employee Record
View all 9
General
2
The Collaboration Center
Understanding the Different License Types
Inspections
2
Inspections for Lightning - Brand New Lightning Treatment!
Converting Legacy Inspection PMs to Lightning Inspection PMs
Inventory
8
Creating an Inventory Item Manually
Adding an Image to a Part Record
Managing Attachments in an Inventory
Managing Notes to a Part Record
Adding a Vendor to an Inventory Part Record
View all 8
Maintenance Plans
7
Creating a New Maintenance Plan
Adding an Attachment to a Maintenance Plan
Adding a Note to a Maintenance Plan
Editing a PM Record on a Maintenance Plan
Inactivating, Editing, and Duplicating a Maintenance Plan Record
View all 7
Mobile
11
Welcome to the Work Companion App!
Completing a Work Order in ManagerPlus Mobile
Where to Find the Company Code for ManagerPlus Mobile
Downloading and Logging into ManagerPlus Mobile for the First Time
Creating a Work Order in ManagerPlus Mobile
View all 11
Notify
4
Subscribing to a Notification
Creating a Notification
Creating an Automated Task in Notify
Using Tools in Notify
Planning Board
1
Scheduling Work Orders and Inspections on the Planning Board
PMs
4
Update PMs "Assigned To" Field
Adjusting PMs Progress
Creating Work Orders from Due PMs
PMs Dashboard Overview
Purchase Orders
11
Creating and Receiving a Purchase Order in Lightning
Lightning Purchase Orders - Receiving Inventory
Lightning Purchase Order Returns
Adding an Invoice or Return to a Purchase Order
Posting a Fulfilled Purchase Order
View all 11
RCA
2
Mobile App Disruption - RCA
Site Disruption Event - RCA
Reports
2
Creating a Work Orders Report
Creating a Logs Report
Schedules/Scheduling
4
Building an Inspection Schedule
Scheduling Groups Manually
Managing Notes to a Schedule
Adding an Attachment or URL to a Schedule Group
Security and Administration
5
Edit Company Information
Resetting your Password
How to Change your Password
How to Set Up the Barcode Client
Security Roles & Role Management
Vendors
14
Importing Vendors
Managing Vendor Phone Numbers
Managing Credit Memos for a Vendor
Managing Notes in a Vendor Profile
Associating a Part with a Vendor
View all 14
Work Orders
12
Adding an Attachment to a Work Order
Adding Labor to a Work Order
Adding Notes to a Work Order
Adding Other Costs to a Work Order
Adding Parts to a Work Order
View all 12
Work Requests
8
Adding Custom Fields for Work Request Management
Creating a Work Request Portal
Creating a Work Request through the Request Portal
Adding an Attachment to a Work Request
Adding Notes to a Work Request
View all 8
General
Technical
8
FAQs
System Requirements
Glossary of Terms
Customer Success Education Webinars
Customer Support
View all 8
Release Notes
157
RELEASE NOTES: 9/01/2016
RELEASE NOTES: 9/08/2016
RELEASE NOTES: 9/15/2016
RELEASE NOTES: 9/29/2016
RELEASE NOTES: 10/06/2016
View all 157
ManagerPlus Classic
Assets (Classic)
15
Creating an Asset Manually
Managing Asset Settings
Adding a Part in the Part Lookup
Importing Assets
Linking Common Parts to an Asset
View all 15
Certifications (Classic)
5
Creating an Employee Certification
Managing Attachments on an Employee Certification
Managing Custom Terms in the Certification Status Lookup
Managing Notes on an Employee Certification
Viewing Employee Certifications
Bi - Business Intelligence (Classic)
12
Managing Folders for Business Intelligence
Setting Up Your Home Page Dashboard
Managing Permissions for Business Intelligence
Standard Business Intelligence Reports
Copying a Report or Dashboard
View all 12
Budgets (Classic)
6
Creating a Budget
Adding a Previous Years Budget
Deleting a Budget
Creating a Budget Group
Estimating a New Fiscal Year
View all 6
Customers Classic
7
Managing Customer Entity Assignments
Creating a Customer Record
Customer Invoice and Work Order History
Managing a Customer's Address
Managing a Customer's Phone Number
View all 7
Inspections (Classic)
8
Creating a Manual Inspection
Executing an Inspection
Adding an Attachment to an Inspection
Adding Labor to an Inspection
Managing Notes in an Inspection
View all 8
Inventory (Classic)
7
Adding a Part to Your Inventory Manually
Importing Inventory Items
Creating an Inventory Item Manually
Adding an Image to a Part Record
Storing Barcodes in an Inventory
View all 7
Purchase Orders (Classic)
1
Creating a Purchase Order Manually
Logs Classic
1
Setting Up Log Warning Parameters
Reports (Classic)
4
Setting Reports for Work Orders
Setting Reports for Purchase Orders
Setting Reports for Inspections
Setting Custom Report Criteria
Security & Administration (Classic)
3
Add or Edit Company Information
Changing Your Password
Resetting a Forgotten Password
User Management (Classic)
1
Creating and Editing Users
Work Orders (Classic)
10
Definitions of Fields in a Work Order
Creating a Work Order
Adding a Service Item to a Work Order
Manually Adding Labor to a Work Order
Re-Opening a Work Order
View all 10
Work Request (Classic)
9
Creating a Work Request
Creating a Work Request Through the Request Portal
Finding Your Company's Request Portal URL
Adding an Attachment to a Work Request
Adding Notes to a Work Request
View all 9
Webinars (Classic)
0
ManagerPlus Onboarding Training Sessions (Classic)
9
Getting Started - ManagerPlus Onboarding
Asset Management - ManagerPlus Onboarding
Inventory Management - ManagerPlus Onboarding
Work Orders - ManagerPlus Onboarding
ManagerPlus Mobile - ManagerPlus Onboarding
View all 9
New User Training Sessions (Classic)
4
Getting Started - A ManagerPlus New User Training
Assets - A ManagerPlus New User Training
Budgets - A ManagerPlus New User Training
Work Orders - A ManagerPlus New User Training
Help Desk Software
by Freshdesk