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You can record Credit Memos from your Vendors to Add Credit to or Deduct Credit from a Vendor account. Creating a Credit Memo is easy and you can do so by following the simple steps shown below:

This article applies to + Professional and + Enterprise.

1.  Click on the Modules tab, then click on the Vendors icon in the ribbon on main page.

2.  Open the desired Vendor record by double-clicking on it.

3.  Click on the Credit Memos tab.

4.  You can either click Add Credit (if your vendor owes you) or Deduct Credit (if you owe your vendor more). If you are wanting to Add Credit, go to Step 5. If you are wanting to Deduct Credit, go to Step 6.

5.  After clicking on Add Credit, specify the Entity from the drop-down that the credit is for. You will have the option to enter in a credit memo number or CM # and a Note. Finally, you will need to enter in the amount of the credit, then click on Save.

6.  After clicking on Deduct Credit, specify the Entity from the drop-down that the credit is for. You will have the option to enter in a Note. Finally, you will need to enter in the amount of the credit, then click on Save.

You cannot deduct more than what is credited. You will see a max amount listed next to the Amount section.

Useful Links to Related Articles:

To learn how to Import Vendors, click here.

To learn how to Manage Vendor Phone Numbers, click here.

To learn how to Manage Notes in a Vendor Profile, click here.

To learn how to Associate a Part with a Vendor, click here.

To learn how to Create a Vendor Manually, click here.

To learn how to Manage a Vendors Address, click here.

To learn how to Manage Vendor Entity Assignments, click here.

To learn how to View the Vendor Work Order and Inspection History, click here.

To learn how to Add an Attachment to a Vendor Record, click here.

To learn how to Delete a Vendor, click here.

To learn how to Merge Vendor Records, click here.